Category: Restart Center

iPhone 7 & 7 Plus are *technically* repairable—experience tells us otherwise

With contributions from Kenny Graves  After watching the iFixit video to help us get ready for the iPhone 7 & 7 Plus repairs, we felt confident that we could tackle this repair in under 45 minutes. We quickly realized that the waterproofing presented a big challenge to our process. We were successful, but it took *literally* hours for our student…

Organizing a 5th Grade “Repair Fair”

At the end of the school year in 2016, 70+ 5th graders gave new life to their laptops by replacing the existing hard drives with new solid state drives. Participation in the Restart Party helped young students see how repair can save a computer from premature replacement. The upgraded 2012 MacBook Pros were kept in service for the 2016-2017 class…

Middle School Restart Center Curriculum

Last year, we opened a Restart Center for our high school students, ages 14-18.  This year, we decided to extend our repair tutoring center into the middle school, with ages 11-14. We were able to reuse many lessons learned from our work with high school students, but we had to tweak our launch slightly to be developmentally appropriate and to align with…

The Repair Process (Staff Workshop Recap)

Today we taught staff how to repair personal devices, with step by step instructions from diagnosis to installation. We’ve recapped the process below for participants and for others who are up for a repair adventure. This is not meant to be an exhaustive list of all potential issues and their solutions;  it is an orientation to the repair process itself. Identifying your product and…

Restart Center Workflow

After a few months of working with the Restart Center, we’ve really streamlined our workflow to minimize confusion, missed appointments, and manual work. The poster below helps inform students how to navigate the process. Notes about our workflow are included below so your Restart Center team can learn from our mistakes and successes. If you’d like copies of any of the forms…

Aside

A student journalist captures the student perspective of the Restart Center. (via Fieldston News)